Results of NHCO Surveys and Focus Groups

NHCO works to identify and address unmet community and organizational needs with vision, compassion and effectiveness. From time to time we conduct surveys to key constituents and use the results to direct our programming. Below are some survey results:

• Poverty/NHCO Awareness Telephone Survey (Fall 2004)
• Needs Assessment Survey to Congregations (May 2005)
• Needs Assessment Survey to Educators (May 2005)
• Needs Assessment Focus Group with Healthcare Providers (May 2005)
• Volunteer Survey (Summer 2005)
• Compassion Allegheny Year Two, Assessed by Univ. of Pittsburgh (2007)
• On Martin Luther King, Jr. Day (January 18, 2010), we sponsored an intergenerational volunteer project. Seventeen FedEx employees were matched with 16 kids from Urban Youth Action, and together they visited 22 senior citizens living in senior high rises. We surveyed the volunteers, and here is what they had to say.
• IVC of the Alleghenies and Accenture conducted a phone-based survey (must have PowerPoint to view results) to its care receivers to improve understanding of IVC’s impact on its constituents. 171 Care Receivers across seven member programs (including NHCO) were surveyed. (2010)
• NHCO Faith in Action Care Receiver Satisfaction Survey (2010)
• Food Pantry Survey - To ensure that no one is hungry. (2010)

Flood Relief Report

As the lead agency among organizations providing services to local flood victims affected by Hurricane Ivan in 2004, one year after the event NHCO commissioned Cornerstone Evaluation Associates LLC to conduct an evaluation of our efforts as well as the overall, community-wide response to this disaster. From November 2005 - March 2006, Cornerstone conducted interviews with 135 householders, 30 businesses and 10 partnering agencies. An executive summary (eleven pages) and full report (67 pages) are available here in PDF format.