Community Engagement Coordinator

Garden Coordinator

Community Engagement Coordinator

Who We Are North Hills Community Outreach (NHCO) is a community- and interfaith-based organization addressing the needs of people in crisis, hardship & poverty. NHCO's vision is that Northern Allegheny County is a sharing community where no one needs to be cold, hungry, or alone.

Since its establishment in 1987 following devastating floods in the North Hills, NHCO has evolved its services to make a significant impact on low-income individuals and families in our region through food and emergency assistance, case management and self-sufficiency programs, and older adults services. With six offices and a community garden, ~30 staff members and $3M+ budget, and a vast network of volunteers and community-based supporters, NHCO stands as one of the most esteemed human services organizations in Allegheny County.

Department: Development and Communications

Employment Type: Full-time, Non-Exempt

Hourly Rate: $22.44

Reports To: Director of Development and Communications

Direct Reports: Interns and volunteers

Work Location: Millvale Office, 416 Lincoln Avenue, Millvale, PA 15209

Essential Duties and Responsibilities:

Build and strengthen relationships and promote NHCO’s programs and services with civic groups, religious organizations, businesses, agencies and local stakeholders to build community awareness and support.
Plan, coordinate, and implement community engagement strategies and initiatives
Ensure that outreach efforts are inclusive, culturally responsive, and accessible
Recruit, train, support, and retain diverse volunteers for NHCO programs, services, and administrative needs.
Collaborate closely with NHCO’s Volunteer Staff Team to ensure volunteer needs and program requirements are consistently met.
Coordinate volunteers for the Older Adult Drivers and Friendly Visiting Program, providing ongoing communication and support.
Host volunteer open houses and coordinate volunteer appreciation activities in partnership with the Volunteer Staff Team.
Maintain accurate records, documentation, and program data in relevant NHCO systems.
Manage Volgistics and/or other NHCO volunteer databases to ensure consistent, reliable information.
Serve as NHCO’s liaison to Pittsburgh Cares for the RSVP Program.
Attend National Volunteer Caregiving Network (NVCN) monthly roundtables and share insights with staff and volunteers.
Build and maintain relationships with peer agencies to exchange best practices in volunteer engagement and community relations.

Secondary Duties:

Assist with special events, campaigns, and community initiatives as needed.
Participate in team meetings, professional development, and organizational training opportunities.
Support other development, communications, and volunteer functions during high volume periods.

Knowledge, Skills, and Abilities:

Strong relationship-building and interpersonal skills with the ability to connect effectively with diverse community groups.
Excellent verbal and written communication skills, with confidence in public speaking and community-facing roles.
Strong organizational and project management skills; able to manage multiple priorities and deadlines with professionalism.
Proficiency in Microsoft Office and accurate data entry skills; familiarity with volunteer management software preferred.
Ability to work independently while collaborating effectively with internal teams.
Commitment to providing a positive experience for volunteers, partners, and community members.

Education and Experience Requirements:

Bachelor’s degree or equivalent combination of education, training, and relevant experience.
Minimum of two years of experience in community engagement, volunteer management, or related field preferred.
Valid driver’s license required.
Required to submit Child Abuse Clearance, Criminal Background Check, FBI Fingerprint, Clearance, and Mandatory Reporter Training.

Working Conditions and Physical Demands:

Work performed primarily in an office environment; frequent interaction with staff, volunteers, and community partners.
40 hours weekly flexible schedule with frequent evenings and weekends required,
NHCO core office hours are Monday through Friday, 9:00 am – 4:00 pm.
Local travel by employee-provided automobile is required, with mileage reimbursed.
Prolonged sitting; occasional bending, stooping, reaching; lifting up to 40 lbs.
Normal range of hearing and eyesight to record, prepare, and communicate information.
Eye-hand coordination required to operate office equipment and computers.

North Hills Community Outreach is an equal opportunity employer.

Job posted on 12/22/25 and will remain open until the ideal candidate is identified.

How to Apply:
Please submit a resume to:
Brenda Hill, Director of Development and Communications
Bhill@nhco.org

Garden Coordinator

North Hills Community Outreach (NHCO) is a community- and interfaith-based organization addressing the needs of people in crisis, hardship & poverty. NHCO's vision is that Northern Allegheny County is a sharing community where no one needs to be cold, hungry, or alone. Since its establishment in 1987 following devastating floods in the North Hills, NHCO has evolved its services to make a significant impact on low-income individuals and families in our region through food and emergency assistance, case management and self-sufficiency programs, and older adults services. With six offices and a community garden, ~30 staff members and $3M+ budget, and a vast network of volunteers and community-based supporters, NHCO stands as one of the most esteemed human services organizations in Allegheny County.

Department: Programs and Services

Employment Type: Part-time, Non-Exempt

Hourly Rate: $22.44

Reports To: Senior Director of Programs and Services