Employment Opportunities

McKees Rocks Service Coordinator

Reports to: Millvale Manager

Location: NHCO McKees Rock Satellite (Focus on Renewal Community Resource Center)

Responsible for: Daily provision of NHCO’s Pathway (case management) Program and Transportation Financial Assistance Program (funded in whole or in part by the Allegheny County Department of Human Services/Community Service Block Grant) in western Allegheny County.

Duties include:

· Screening callers and walk-ins for their appropriateness/eligibility for Pathways and/or Transportation Assistance programs

· Completing assessments of people to gauge strengths and needs and then developing service plans to (1) alleviate immediate/crisis concerns and (2) attain long-term economic self-sufficiency

· Regularly contacting and following up with people in need to ensure progress toward self-sufficiency and/or stabilization of transportation for employment or education purposes.

· Referring people to other community resources/organizations as needed

· Ensuring that people in hardship and crisis receive needed services for which they are eligible and advocating on behalf of clients

· Organizing community outreach activities and presentations, meeting with community leaders, and developing relationships with community partners to facilitate client recruitment and referrals to the program

· Assisting enrolled clients with LIHEAP, Dollar Energy and Department of Public Assistance applications

· Maintaining detailed, accurate case notes and goal plans, and completing required data entry in Synergy (CSBG-specific, web-based application) and NHCO databases

· Other duties as assigned

Hours: FT, non-exempt, 40 hours per week
Monday through Friday (office hours, some flexibility to meet client needs)
Evenings and weekends as needed to perform assigned duties

Education: Bachelor’s degree or equivalent experience required

Pay: $22.00/hour

Experience: Two years of related case management experience required.
Proficiency in Microsoft Office applications and accuracy with data entry required.

Requires:

· Ability to work independently, as this position is embedded within another agency

· Capable of managing multiple tasks with deadlines with ease and professionalism

· English speaking with ability to communicate clearly and concisely, verbally and in writing

· Normal range of hearing and eyesight to record, prepare and communicate information

· Eye-hand coordination and ability to operate computer keyboard, printer, copier and other office equipment

· Must pass 33/34 clearances

Interested individuals should email a cover letter and resume to: Genevieve Volpe grvolpe@nhco.org
Position will remain open until the right candidate is identified.
This opening was posted on June 6, 2025
North Hills Community Outreach is an equal opportunity employer